Pivotal UX CRM
for Manufacturing

Master innovation in an 'industrial age' of connection, personalization,
and irresistable 1:1 customer experiences—manufactured en masse.

schedule manufacturing crm demo

Coded & Designed
with Manufacturing in Mind

Whether you're a discrete or process manufacturer, today's demand-driven business model requires both deep integration and streamlining of sales, marketing, and service processes to achieve the extraordinary degree of customer-centricity needed to avoid being disrupted in the marketplace.

Built to Take
Competitive Advantage

Today's unprecedented levels of competition demand strong and streamlined connection at every level of your business simply to survive—making CRM and related 'people-first' technologies the 'go-to' tools to drive customer engagement and long-term revenue growth.

Delivering the Right Tools

With an award-winning architecture designed to maximize flexibility and mobility, Pivotal UX is an industry-leading CRM solution built to conform to the complex needs of manufacturers, and delivering key features that include:

  • Relationship management & customer analytics
  • Role-based dashboards
  • Demand forecasting
  • Marketing automation
  • Customer communication
  • Product tracking
  • Quote & contract management
  • Customer service tracking & management
  • Relationship trees
  • Discount management
  • Order capture
  • Microsoft Office integration

Drive Connection,
Fuel Sales & Revenue

With the ability to capture, analyze, and act on customer intelligence, you can aggregate and review information across the business, gathering insight to guide effective decision-making and more easily adapt to your changing market. With an industry-tailored client relationship management system, you can manage customer relationships and sales with one integrated system.

Pivotal CRM for Manufacturing is an industry-specific solution that meets your complex needs and helps you to integrate and manage your entire business while dramatically boosting your competitive advantage.

Maximize Salesforce Effectiveness

Win more business with enhanced account and role-based assignments. Spend less time on manual processes and lighten the administrative load for sales people.

Shorten Sales Cycles

Tap into the most influential contacts in each organization using power-based selling tools and follow up with them at the right time.

Boost Win Rates

Gain market share by encouraging sales reps to leverage their social networks and enable them to easily track online networking activities.

Reduce Administrative Overhead

Spend less time on paperwork and more time face-to-face with customers thanks to improved information organization and access.

Protect & Grow Revenue

Protect margins and maximize revenue-generating opportunities with accurate quote and order creation, discount management, and contract and volume commitment tracking.

Transform Cost Centers to Revenue Generators

Generate additional revenues from customer relationships with closed-loop processes that support and extend valued services to customers.

As they transitioned us from Pivotal CMS to Pivotal PCM, most users didn’t even notice a hiccup in performance–and any issues that did emerge were immediately resolved by the Tokara team.

Project Management Officer[Global Pharmaceutical Manufacturer]

We were looking for a top-tier professional services partner who was really committed to the long-term relationship, and we couldn’t have made a better choice.

Project Management Officer[Global Pharmaceutical Manufacturer]

Industry Focus Delivers Results. Pivotal UX CRM for Manufacturing

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It’s Here! Pivotal UX CRM reimagined for mobility & flexibility.

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Resources &

View and download resources and testimonial case studies on Tokara's Pivotal UX CRM services.

Pivotal CRM Connector for Marketo (Tokara Solutions, Brochure)
Pivotal CRM Upgrade for Leading Pharma Manufacturer Highlights Expertise, Partnership (Tokara Solutions, Testimonial Datasheet)
Innovative Approach to Pivotal CRM Project Speeds Implementation, Reduces Downtime for Leading Pharma Manufacturer (Tokara Solutions, Testimonial Datasheet)
Redefining Partnership in Kantar Retail Pivotal CRM Upgrade (Tokara Solutions, Testimonial Datasheet)
Pivotal CRM Performance Health Check Services (Tokara Solutions, Datasheet)
Pivotal CRM Upgrade Services (Tokara Solutions, Datasheet)

You're a maker—we make sure you see results.

Our CRM consultants have years of manufacturing industry experience.