Salesforce Sales Cloud

Drive Pipeline and Sell More, Faster

The world’s #1 sales and CRM application, Salesforce Sales Cloud is built on the Salesforce1 platform and is accessible from anywhere to ensure your sales team has immediate access to critical data needed to capture and close deals. Its interactive tools are designed to help your team sell smarter, growing your business faster, with support you can trust from an expert Salesforce consultant.
 
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From the Sales Leaderboard, where managers can assign project owners and rank top performers, to the Sales Console, which pulls data from CRM to organize top leads and track opportunity progress, Sales Cloud facilitates team communication and drives partner communication. Sales representatives receive real-time notification of updates, including contact information, deal status changes and discount approvals. Then, this intelligence can be distributed directly to those on your team who need to know, ensuring everyone is up to date on the latest changes and progressions in the sales cycle.

Leverage Social Intelligence

With Sales Cloud, contacts’ social media interactions, preferences and profiles are quickly accessible, providing valuable insight into the personalities that make up your sales network. Integrating directly with popular sites including LinkedIn, Facebook, Twitter, YouTube and more, Sales Cloud enables your team to track the social activity of your customers and prospects, as well as their connections, to learn what they are saying about your company, products and services. Not only does this knowledge allow for more personalized and direct marketing and sales campaigns, it helps ensure issues and concerns are addressed quicker, raising your customer satisfaction rate and encouraging repeat business.

Salesforce Service Cloud

Service Cloud provides a virtual collaboration space that enables your customer service team to respond to requests for help and information at any time, from any location, across any channel. In our connected world, customers seek out and expect a timely response to their inquiries, and prompt service is vital to ensure customers are not only satisfied, but come back for more. Click for details.

Salesforce Marketing Cloud

Created on the Salesforce1 Platform, Salesforce ExactTarget Marketing Cloud enables your marketers to build strong and meaningful customer relationships. Foster rich 1:1 customer and prospect interaction using email, social marketing, web, mobile, and pretty much any other marketing vehicle imaginable. Click for details.

Salesforce1 Platform

Salesforce1 Platform (also called Force.com) enables the creation of both employee-facing and customer-facing applications, connecting your partners, employees, customers, and products quickly and effectively. Applications can be developed by adding custom functionality to the pre-built Salesforce1 Mobile App, or developers can utilize Mobile SDK, an open source suite of technologies, including REST API and OAuth 2.0, to create custom mobile applications for iOS and Android devices. Click for details.

Cloud-Based Mobility Expands Presence

The cloud-based application eliminates the expenses and risks of software-based solutions while providing one-touch access to all your team sales data—accessible at any time, from anywhere. Whether utilizing the Salesforce application, a custom application designed and developed by your team, or the App Exchange –an online application marketplace with more than 2,000 ready-to-use solutions, your team can ensure all sales information is stored, organized, tracked and updated with the touch of a button. Built on an open architecture with automatic updates, Sales Cloud is quick to deploy and its applications are accessible on Android, BlackBerry, iPad and iPhone platforms, so your reps can stay informed, no matter their location or preferred mobile device.

Stronger Prospecting, Smarter Marketing

Connect inside Sales Cloud directly to Data.com to search contact information, including Duns and Bradstreet company profiles, to find crowd-sourced leads aligned with your organization’s marketing vision. Then, route these leads directly to your marketing campaigns, website or social media sites to drive more traffic to your promotional efforts. Automatic scoring and lead routing capabilities enable managers to route leads to team members best suited to their needs, enabling your reps to follow up with the highest impact contacts to ensure their time is spent wisely and effectively.

In addition to strengthening your existing marketing efforts, Sales Cloud also enables your team to develop strong and creative online campaigns directly within the Salesforce platform by syncing to Pardot, an application that integrates with CRM data to facilitate automated marketing efforts, from e-mail templates to paid searches and webinars, centered on your contacts and their preferences. The result is a campaign that is customizable yet large-scale and expansive, accelerating your sales pipeline and increasing your ROI.

Support from Lead to Close

Sales Cloud’s opportunity management features include Chatter, the leading enterprise social network, which provides a collaboration space for teams to sync up and share deal updates, partner on projects, provide feedback and work together on service cases and marketing campaigns. Information from CRM, including opportunity amount, close date, stage, probability of win, and lead source, can be directly integrated into the Sales Console to track and monitor deals and break down pipeline by stage, from qualification to negotiation and review, with updates automatically pushed to all team members.

Other resources include product listings, competitor notes and analysis, analytical reports and dashboards, drag-and-drop report developers, and file uploading and sharing capacities, all customizable to meet your unique business model and company needs. Additionally, built-in quoting capabilities mean your reps can create up-to-the-minute proposals, automatically populated with customer data and built upon approved, time-saving templates, ready to PDF and submit in seconds.

Connect, Collaborate and Close

Salesforce Sales Cloud takes everything you love about CRM and puts it in the palm of your hand as a user-friendly mobile solution—merging it with powerful new sales tools to better position your company to market, sell and close deals quicker and with greater success, encouraging team unity and building partner relationships along the way, setting the stage for long-term profitability and performance.

What’s in It for Your Business?

Stay in touch with your customers and employees while driving more pipeline, reducing sales cycles and boosting your team’s productivity, effortlessly expanding your network and improving win rates.