Salesforce1 Platform

Turning Ideas into Innovation

Driven by dynamic APIs and based entirely in the cloud, the Salesforce1 platform enables your team to design and deploy custom solutions that can be turned into mobile enterprise applications accessible from any location,with direct support from our team of Salesforce consulting experts. Harnessing its power, users can create both employee- and customer-facing mobile applications, with 4+ million custom solutions already developed, and more than 3 billion transactions occurring daily, making it the world’s #1 cloud platform.
 
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The user-friendly interface eliminates the need for complicated code and IT resources, enabling any employee to design a department-specific application with a few clicks, drawing from data stored directly in Salesforce. Now, any resource your team develops to make work easier, from sales and marketing to operations and billing, can be taken on the road as a mobile application, fostering creativity and ingenuity, and expanding your team’s presence and capabilities.

Automated Business Processes

Business actions that used to take valuable company time or require lengthy forms can now be automated with the Salesforce1 platform, from IT Help Desk requests to recruiting and approvals. Visual flow charts and customizable forms allow you to preserve your proven practices while bringing them into the mobile environment, saving money and energy. Out-of-the-box reports and dashboards provided by the platform can be customized to fit departmental needs, with record and field-level permission settings to ensure security.

Community-Based Collaboration

The increased connectivity provided by the Salesforce1 platform means your company can collaborate better than ever across departments, ranks and strengths. To organize this communication, the platform is equipped with Company Communities, a mobile intranet that seamlessly connects your agents with critical company information, experts and applications. The resource not only keeps your team connected while on-the-go, but can be designed to display news stories and performance metrics customized for each employee. With one secure login required for full access, it’s easy and convenient to perform multiple actions, from updating the status of a trouble ticket, to booking a flight, all from your mobile device.

Intuitive Design for Quick Creation

With drag-and-drop layout features, customizable menu settings, auto-generated user interfaces, and pre-designed templates the platform’s Schema Builder enables employees to create native, HTML5 and hybrid applications in minutes, with design updates immediately synced to your mobile device.

To access pre-made applications that may be helpful to your business, visit the Salesforce App Exchange, which provides access to thousands of ready-to-use, user designed applications that can easily be downloaded and integrated into your network. In addition, developers have access to mobile, open Application Programming Interfaces (APIs), cutting-edge frameworks, and geolocation capabilities, enabling them to integrate with your company and customer data to create user interfaces in any language. The Salesforce1 platform also syncs applications with information from existing third-party and back-office systems, including SAP and Oracle, via middleware solutions (e.g.,rest APIs, web services, native plug-ins).

Salesforce Sales Cloud

Salesforce Sales Cloud is a powerful new tool for sales operations that combines the organizational power of traditional CRM with next-generation virtual resources, including custom applications and social media sites, that greatly extend your organization’s sales and collaboration capabilities. Click for details.

Salesforce Service Cloud

Service Cloud provides a virtual collaboration space that enables your customer service team to respond to requests for help and information at any time, from any location, across any channel. In our connected world, customers seek out and expect a timely response to their inquiries, and prompt service is vital to ensure customers are not only satisfied, but come back for more. Click for details.

Salesforce Marketing Cloud

Created on the Salesforce1 Platform, Salesforce1 ExactTarget Marketing Cloud enables your marketers to build strong and meaningful customer relationships. Foster rich 1:1 customer and prospect interaction using email, social marketing, web, mobile, and pretty much any other marketing vehicle imaginable. Click for details.

Tailored Access for Any Device

With the expanding presence and diversity of mobile devices, an important design consideration when developing a custom mobile application is accessibility. Ensuring your solution is available to your intended audience is crucial for its success and continued use. The platform integrates directly with Force.com’s Visualforce, which enables applications to be delivered entirely on the Web, without cumbersome software. Designers can tailor an application’s user interface to any requirement, user or device via Web development technologies, including HTML, CSS, JavaScript and JQuery. This capability broadens the vision of your development team and your team’s presence by enabling application deployment from any preferred resource, including the web, mobile devices, and social networks, with secure offline storage for information retrieval.