Salesforce Remote
Application Management

Leave It to Salesforce Experts

You’ve got a lot to think about during your workday. Managing the software systems that keep your operations running doesn’t have to be one of them. Tokara’s Remote Application Management Solutions for Salesforce allow you to completely outsource all of the administration related to Salesforce, optimizing your IT investments and simplifying application management. This means you can get back to core business sooner, while preserving valuable internal resources and reducing the operating costs and capital associated with traditional dedicated hardware.
 
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From initial user setup to ongoing monitoring services, our comprehensive lifecycle support includes enterprise-wide system control, so you can enjoy all the benefits your Salesforce applications offer without day-to-day management complexities and time-consuming maintenance activities. Designed specifically for Salesforce, our Remote Applications Management Solutions ensure you get the most out of the software you rely on daily to drive customer engagement and outreach.

Customer-Focused Expertise

Our remote team of skilled Salesforce experts combines an understanding of unique business environments with unparalleled, comprehensive software knowledge. This means we’re perfectly positioned to take care of all your Salesforce integrations, from single-license startups to global deployments. We’ll maintain your systems in the ways that make the most sense for your company, keeping in mind your specialized business objectives and critical business activities for a truly seamless operation that feels as natural—and secure—as centralized control.

Organizational Monitoring

Tokara’s Remote Application Management Solutions for Salesforce also provide Apex job monitoring, as well as monitoring related to Salesforce-specific parameters, including data limits, API limits, and license limits.

Integration Management

With security and maintenance handled centrally by Salesforce, Tokara’s Remote Application Management team can ensure all your integration management and monitoring are efficiently handled, giving you peace of mind and freeing your team to focus on core business issues.

We also assist with and facilitate critical tasks that can be tedious when tackled internally, such as database cleanup and de-duping. For many clients, we also provide maintenance and support for third-party integration tools (e.g., Jitterbit, Talend, Informatica, etc.).

Organizational Maintenance

As part of Tokara’s Remote Application Management Solutions for Salesforce, we provide multiple org management, including end user management, license management, and sandbox management, up to enterprise-level scenarios that may include multiple orgs and/or global deployments. Tokara’s Salesforce consulting team also communicates critical roadmap milestones, such as future Salesforce releases and enhancements to ensure appropriate planning to optimize your business’ use of Salesforce.

Robust Administration & Support

As part of our standard Remote Application Management Solutions for Salesforce, the Tokara Salesforce consulting team provides a broad array of services:

Application tuning (Apex code reviews)
Management of security settings and performance of regular security/configuration audits
User set-ups and deactivation, including ownership transfer of accounts/ contacts/ and opportunities
Data audits to help uncover data integrity issues or opportunities to increase process improvement
Execution of all configuration changes within Salesforce
Creation of email merge templates
Development of reports and dashboards
Performance of manual or automated data entry
Creation/modification of lead assignment rules
Modification of the sharing model, as required