Customer Experience
Management Solutions

Real-Time Customer Experiences

Whether your goal is to be an industry leader, brand giant, or merely to delight your customers in every interaction you have with them, LivePerson is the multi-channel game changer that cements the connections you have with prospects and clients, raises spending on your products and services, and cuts costs — all in a measurable way.

Industry Leader from the Start

LivePerson created the original ‘click-to-chat’ tool more than 15 years ago, and its functionality has now been extended to include voice and video capabilities, enabling face-to-face communication for a more personalized service, sales and marketing experience.

LivePerson for CRM Users

Leveraging its partnership with LivePerson, Tokara clients can now access all the customer experience management functionality of LivePerson, integrated with their existing CRM system. We connect these technologies in your organization in a way that lets you maximize your sales and marketing efforts using powerful tools that are easy to use and help you engage customers effectively to achieve tangible business results.

Drive Value with Personal Connection

LivePerson enables your business to offer personalized online assistance catered to customer needs, expectations, and goals with the added benefit of real-time digital transfer. It also lets you deliver specialized messages and offers, providing constant customer interaction, global brand management, and measurable sales results.

Delight Customers in Every Channel

LivePerson’s communication capability extends past websites to also include mobile applications, mobile sites, social media, and print media via QR code, making it easier than ever for you to proactively engage customers around the globe with the single click of a button.

Find out More about LivePerson

If you’d like to know more about how Tokara Solutions’ consultants can deliver the best in customer experience management to your business as a LivePerson partner, please contact any member of our consulting team at info@tokarasolutions.com. We also encourage you to contact Tokara’s VP of Business Development, Mark Fillingim, directly at +1 972-719-0213.

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